Accessibility statement

This accessibility statement applies to the South-Eastern Finland University of Applied Sciences Ltd (in Finnish Kaakkois-Suomen Ammattikorkeakoulu Oy) web shop https://pulse.xamk.fi and it has been created on March 4, 2021.

Web accessibility refers to the level of ease people with different abilities can access and use website content, applications and social media content.

This website follows the Finnish  Act on the Provision of Digital Services (306/2019),  which is based on the EU’s Web Accessibility Directive 2016/2102.  According to their requirements, public sector websites need to be accessible to a certain standard.

South-Eastern Finland University of Applied Sciences Ltd aims to provide digital services that meet the accessibility requirements of the Digital Services Act and the EU Directive.

Fulfilment of requirements

This website is fully compliant with the WCAG 2.1 A and AA standards as required by the Act on the Provision of Digital Services (306/2019) regarding public sector digital services.

Non-accessible content

This accessibility statement does not cover any third-party content the website may contain. Please note that neither South-Eastern Finland University of Applied Sciences Ltd nor the company, who has done the accessibility assessment (Computer Program Unit), can guarantee the accessibility of third-party content. However, you may contact South-Eastern Finland University of Applied Sciences Ltd with any accessibility issues concerning third-party content and your message will be forwarded to the parties involved.

Social media

Please note that the social media content by South-Eastern Finland University of Applied Sciences Ltd posted prior to September 23, 2020 is not accessible. The content posted after September 23, 2020 is made as accessible as possible in each given social media platform.

Feedback and contact information

Have you noticed any accessibility concerns on this website? We are always looking to improve the accessibility of our services. If you find any problems with the site’s accessibility, please contact us by sending an email to pulse@xamk.fi. We will consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

Please contact South-Eastern Finland University of Applied Sciences Ltd with any accessibility concerns regarding this website. Please note that it may take up to 14 days for a reply to be forwarded to you. If you are not satisfied with the reply, or if you do not receive any response within two weeks, please give feedback to the Regional State Administrative Agency for Southern Finland. See the Agency’s website saavutettavuusvaatimukset.fi (available in Finnish and Swedish) for a description of how the complaint can be filed and how the matter will be handled.

Contact information of supervisory authority

The Regional State Administrative Agency for Southern Finland

Saavutettavuuden valvonnan yksikkö (supervisory unit for accessibility)

  • saavutettavuusvaatimukset.fi website (available in Finnish and Swedish)
  • Email: saavutettavuus@avi.fi
  • Switchboard: +358 295 016 000